Terms & Conditions

About these Terms

  • By accepting these Terms, you agree that the majority of disputes involving our platform, the use of our services, or these Terms will be resolved by binding arbitration rather than in litigation. These disputes include disagreements over our platform, the use of our platform's services, or these terms.
  • You represent and warrant that you have the legal right and authorization to enter into this agreement and use the website and app under all of the terms and conditions outlined in this agreement.
  • If any provision of these Terms is or becomes invalid, the rest of the Terms will be enforced to the fullest extent permitted by law, and you will remain bound by everything else in the agreement.

Information on FTC's website and other digital platforms

  • All information on First Travel Company's website and other digital platforms is provided in good faith. We make every effort to ensure that the information on our website is as up to date as possible. We update and change our website and digital platforms over time to reduce the possibility of inaccuracies.
  • For operational and business reasons, First Travel Company solely reserves the right to restrict, withdraw, or suspend the availability of all or any part of our website.
  • First Travel Company reserves the right to suspend or terminate your use of our website at any time and without notice. If you violate any of our agreements or if we notice any unauthorized or suspicious activity on your account, we may immediately suspend your use of our service.

Information usage for consumers

  • First Travel Company is the sole owner of all content on the website and app. Copyright protects all content on the website and app.
  • Our trademarks and/or registered trademarks include the website name, and any other First Travel Company product or trade names are mentioned on the website. Other company and product names mentioned herein may be trademarks or registered trademarks of their respective owners.

Prohibited uses for consumers

You must not use the First Travel Company's website or app for the following activities:

  • Use of any information on the website for commercial use. Any information, products, services, or software obtained from the website may not be modified, reproduced, distributed, transmitted, displayed, performed, copied, licensed, or used to create derivative works from, transferred, or sold.
  • Use of the website and app illegally or fraudulently may result in liability on the website's part.
  • Posting, disseminating, or uploading defamatory, obscene, indecent, harmful, threatening, abusive, racial and ethical objectifying, or otherwise unlawful material or information, or sending chain letters, junk mail, 'spamming' material, or any other form of bulk communication.
  • To harm, interfere with, disrupt, interrupt, or impair the functionality of the website's material, or to upload any material containing computer viruses or other codes, files, or programs designed to disrupt, destroy, or limit the functionality of our website, app, product, or service.
  • Impersonating or misrepresenting your affiliation with another person, as well as obtaining or attempting to obtain unauthorized access to the website or any private or member account areas of the website.
  • To do, cause, or permit anything that may infringe, damage, or disrupt any intellectual property rights of our companies, affiliated companies, or third parties.
  • To interfere or attempt to interfere with normal operations and functionality of the website and app.
  • Infringe on local, national, or international laws and regulations.
  • If you violate these terms and conditions and/or the service provider's terms and conditions, First Travel Company will not be responsible for any costs you incur as a result. Also, you will not be eligible for a refund if you do so.
  • Under the law, First Travel Company or any of their service providers will be responsible for (a single event or a string of related ones) the price of your reservation, as detailed in your confirmation email.

Important Note

Customers may be protected by consumer protection laws and regulations, which ensure that your rights are not affected by the terms of any company. First Travel Company is bound by these terms as well as any applicable consumer protection laws and regulations.

Got a question or feedback? Fill out the form above to send us a message, and one of our customer service representatives will get back to you within 24 hours. For a prompt response, contact us through our 24/7 helpline.

+966 920020027 3549, Al Urubah rd, Al Olaya District, Riyadh , 12333 info@firstta.com